Discover which phrases are used the most
Deploy Athena AI to initiate chats, answer queries and ask questions to advance customer journeys with an unmatched level of sophistication and precision. Conversational Bot can answer intricate questions without losing the human touch. Handle large volumes of everyday queries and free up your teams for high-value interactions.
Customers can skip queues and get answers to questions in real-time.
Reduces user workload from repetitive tasks so they can concentrate on the most important interactions
Use Flow to plan your Athena AI Journey
Active 24/7 and handle infinite number of interactions at once, across the globe
Thousands of potential customers browse your website everyday, why not say “Hello” with instant notification features and turn traffic into customers? Deploy AI to answer questions and handle large volumes of queries, with the ability to easily escalate to an person when needed.
Customer service teams can utilise Flow to create seamless end-to-end customer journeys with AI tools. Create instant access self-service tools which route to knowledge articles, additional information or fast track to a human when needed. Send attachments including documents, invoices and images through the Live Chat interface to give your customers the instant information they require.
Athena AI can be deployed to initiate chats, answer common queries and ask questions to advance customer journeys.
Build highly personalised customer journeys with Flow as Athena swiftly routes customers to the answers they need.
Our AI can continuously learn from a variety of data sources; FAQs, email archives, chat transcripts, and your own website, to ensure you stay current.
We’re so confident your team and your customers will love our Conversational Bot solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!