ConnexAI named by Viva Tech: Top 10 Next Unicorns

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All your channels in one place

Every channel, in one easy to use interface, fully equipped with SLA timers, full customer interaction history and message prompts.

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SMS

Enhance your CX by reaching customers where they are, on their mobile devices, with high-speed delivery and personalisation. Whether you’re sending updates, reminders, feedback requests, or promotional offers, our SMS solution ensures immediate attention across the globe.

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Live Chat

Turn website browsing into buying by providing immediate answers to prospective customers. From prompting outbound questions to nudging customers down the sales funnel, to managing inbound customer service queries - Live Chat is a versatile tool that can deliver immediate ROI.

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WhatsApp

Connect with up to 3 billion global WhatsApp users and make your business instantly more accessible.

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Social Media

For many businesses, Social Media is the cornerstone in their communication strategy. An Omni solution can help to consolidate all your enquiries into one central point and distribute via social media platforms via posts, comments or direct messages and ensure maximum global presence.

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Email

Upgrade the way you email your customers. ConnexAI’s interface will provide your team with detailed, actionable information about each interaction, from SLA and resolution status to private notes left by their colleagues during past conversations.

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Voice Services

Our state of the art dialler and VoIP technology allows your customers to connect with the right people at the right time.

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PCI DSS

Offer secure agent-assisted payments, seamless live chat checkout, and AI voice recognition for keypad-free transactions. All fully encrypted and compliant. Faster payments, safer data.

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Flow

Flow is our self-service solution to customer journey automation. Easily design each and every step of the customer’s journey without writing one line of code. Seamlessly switch channels, sort questions, and build experiences that are so proactive and convenient every customer will feel like a VIP.

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Omni Performance Results

Discover Omni, ConnexAI’s powerful omnichannel solution that seamlessly integrates customer interactions across all touchpoints, driving efficiency, engagement and business growth.

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Faster Customer Resolutions

8x

Higher Retention Rates

7x

More Customer Engagement

5x

Higher Customer Lifetime Value

30%

Annual Revenue Growth

9.5%

Marketplace

Explore how ConnexAI integrates with your existing tech stack

At ConnexAI, we’ve made it our mission to make integrating our platform as user-friendly as possible. Select from 100s of popular apps in our Marketplace.

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Adaptable to any industry

Browse the testimonial resource hub to see what are clients and partners have to see about ConnexAI

Client Stories

TAPS

America's largest military charity realises the power of ConnexAI.

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Exact Medicare

How AI Agents are transforming the healthcare industry.

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TIH (Telesure)

Expand any call centre through the power of AI

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The new age of customer service

Get started with on your AI journey, book a demo today.

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